Customer Service
Frequently Asked Questions (FAQs)
Customer Support
Our team is available Monday through Friday, 9:00 AM to 5:00 PM Eastern Standard Time (excluding holidays).
If you have an immediate question, please email us at info@hiphopfineart.com.
We’re here to help and ensure your experience is smooth and enjoyable.
Return & Exchange Policy
Hip Hop Fine Art gladly accepts exchanges or store credit for items in new condition, with original tags attached, within 30 days of the ship date on your invoice.
- Items must not be washed, worn, or altered.
- You will receive an email notification once the exchange has been processed.
- No returns, only exchanges or store credit.
- International exchanges are not available.
Once we receive your item, we will promptly issue the exchange.
Privacy Policy
At Hip Hop Fine Art®, we value your trust and handle your information carefully and responsibly. By visiting our site, you agree to the practices described here.
Information We Collect
We gather information to personalize and improve your Hip Hop Fine Art® experience.
Information You Provide: Any details you share with us, such as during checkout or account creation, are stored securely. You can choose not to provide certain information, but this may limit access to some features.
We use your information to:
- Respond to your requests
- Customize future shopping experiences
- Improve our website and services
- Communicate updates, offers, and important information